SCORM Compliant Package-CPCCBC4024 Resolve business disputes Diploma Units of competency SITTPPD001 Package

Units of competency SITTPPD001 Package tourism products SITTTSL005 Sell tourism products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems If you require RPL Kits with comprehensive benchmarking

Units of competency BSBFIA302 Process payroll BSBITU304 Produce spreadsheets BSBWHS302 Apply knowledge of WHS legislation in the workplace SIRRINV001 Receive and handle retail stock * We can develop additional elective units that are not listed on request (Please contact us for further information)

panelling and moulding CPCCCA3025 Read and interpret plans

Units of competency AHCPLY302 Brood poultry AHCPLY306 Clean and disinfect poultry production sheds AHCLSK313 Monitor livestock production growing environments AHCPLY307 Implement and monitor biosecurity measures in poultry production AHCLSK310 Implement feeding plans for intensive production AHCPLY206 Catch and load poultry * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-CPCCBC4024 Resolve business disputes Diploma Units of competency SITTPPD001 Package* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.