Core units BSBCUE301 Use multiple information systems BSBCUE307 Work effectively in customer engagement BSBCUE309 Develop product and service knowledge for customer engagement operation BSBCUS301 Deliver and monitor a service to customers Elective units BSBITU307 Develop keyboarding speed and accuracy Group A BSBWOR301 Organise personal work priorities and development Group A BSBWHS201 Contribute to health and safety of self and others Group B BSBSUS401 Implement and monitor environmentally sustainable work practices Group B BSBMGT402 Implement operational plan Group B BSBWOR203 Work effectively with others Group B ICTSAS305 Provide ICT advice to clients Group B BSBITU213 Use digital technologies to communicate remotely Group A If you require RPL Kits with comprehensive benchmarking
Units of competency AHCASW309 Interpret Aboriginal cultural landscape AHCASW307 Support the documentation of Aboriginal cultural landscapes AHCASW501 Survey and report on Aboriginal cultural sites LGALAND504A Undertake effective consultation with Indigenous people on matters of cultural heritage AHCILM508 Propose a negotiated outcome for a given area of Country If you require RPL Kits with comprehensive benchmarking
Units of competency SITXGLC001 Research and comply with regulatory requirements BSBGOV402 Work within organisational structure BSBGOV401 Implement board member responsibilities SITXFIN002 Interpret financial information SITXCOM005 Manage conflict If you require RPL Kits with comprehensive benchmarking
Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets * We can develop additional elective units that are not listed on request (Please contact us for further information)
and academic support accordingly
Session Plan-SHBBCOS005 Provide cosmetic tattoo for lips 22477VIC Core units BSBCUE301 Use multipleOur session plan support trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these