Assessment Kit-SITSS00036 Customer Service Skill Set TLI Supports compliance with:

Supports compliance with:

Units of competency FBPFSY5002 Develop an allergen management program FBPFSY4004 Provide accurate food allergen information to consumers FBPFSY4003 Perform an allergen risk review * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCWHS301 Contribute to work health and safety processes AHCWRK309 Apply environmentally sustainable work practices Elective units AHCAGB302 Keep production records for a primary production business AHCBER303 Carry out emergency disease or plant pest control procedures at infected premises AHCCHM304 Transport and store chemicals AHCCHM307 Prepare and apply chemicals to control pest

Units of competency RIIBLA305D Conduct secondary blasting RIIBLA302D Conduct shotfiring operations in underground coal mines RIIBLA205D Store

Core units HLTWHS001 Participate in workplace health and safety SISOFLD001 Assist in conducting recreation sessions SISOFLD002 Minimise environmental impact SISXIND002 Maintain sport

Assessment Kit-SITSS00036 Customer Service Skill Set TLI Supports compliance with:Our assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of