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What Customers Hate: Drive Fast and Scalable Growth by Eliminating the Things that Drive Away Business Author Julie Gillies and a healthy dose of

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Description

and a healthy dose of humor

Young Anniston Harlan cares little for high society and the rigid rules and expectations of her grandmother

He was appointed to serve on President Obama's Council for Faith and Neighborhood Partnerships and has served as the chaplain for the Chicago Cubs

Christiana and Michael call us to question our traditional starting points for mission

Lena works to keep her feet on the ground as she deals with sisters

What Customers Hate: Drive Fast and Scalable Growth by Eliminating the Things that Drive Away Business Author Julie Gillies and a healthy dose ofThis book will teach you how to eliminate what customers hate and lead your market and customer satisfaction. Whether youre selling to consumers or business to business (B2B), perfection in the marketplace does not exist. When making buying decisions, customers are faced with an array of imperfect choices. The best organizations in the world are not only delivering great customer experience, but theyre also taking steps to proactively avoid the things

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