Lives on the Line: How the Philippines became the World's Call Center Capital Delivery:Standard Order When Ada Calhoun found herself

When Ada Calhoun found herself in the throes of a midlife crisis

or for more detailed study at the desk

and second chances

She has been chosen for the reality TV lottery in which the special few compete for gorgeous Prince Maxon's love

For a town in the middle of the desert

Lives on the Line: How the Philippines became the World's Call Center Capital Delivery:Standard Order When Ada Calhoun found herselfThe call center industry is booming in the Philippines. Around the year 2005, the country overtook India as the world's "voice capital," and industry revenues are now the second largest contributor to national GDP. In Lives on the Line, Jeffrey J. Sallaz retraces the assemblage of a global market for voice over the past two decades. Drawing upon case studies of sixty Filipino call center workers and two years of fieldwork in Manila, he illustrates how