Session Plan-FNSBNK411 Coordinate small business customer portfolios FSK Core units CHCCOM005 Communicate and

Core units CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTINF001 Comply with infection prevention and control policies and procedures HLTWHS001 Participate in workplace health and safety BSBMED301 Interpret and apply medical terminology appropriately Elective units BSBMED302 Prepare and process medical accounts BSBMED303 Maintain patient records BSBINS302 Organise workplace information HLTAID011 Provide first aid BSBFIN302 Maintain financial records BSBOPS304 Deliver and monitor a service to customers CHCCCS020 Respond effectively to behaviours of concern CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety If you require RPL Kits with comprehensive benchmarking

Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets * We can develop additional elective units that are not listed on request (Please contact us for further information)

RIIRIS301E Apply risk management processes

Units of competency FBPOPR1017 Follow work procedures to maintain quality FBPPPL1001 Communicate workplace information FBPOPR2074 Carry out manual handling tasks FBPFSY1002 Follow work procedures to maintain food safety FBPWHS1001 Identify safe work practices If you require RPL Kits with comprehensive benchmarking

Units of competency CUAWHS405 Provide a safe performing arts environment for children CUADTM412 Promote the physical and emotional wellbeing of children in performing arts If you require RPL Kits with comprehensive benchmarking

Session Plan-FNSBNK411 Coordinate small business customer portfolios FSK Core units CHCCOM005 Communicate andOur session plan support trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these